Hurst, TX

Awesome service received by Kaya with State Farm.

Lived in DFW for 20+ years - Alejandra and her team are the absolute best I have come across. Ask for Estrella - she is amazing!! They remember your name and actually care about you and your family. We were able to get better coverage on all my autos (x3 + a teen driver) and my home policy - and yet save HUNDREDS a month in premiums over our prior Allstate policy and other insurance quotes. Highly recommend.

Estrella took the time to really understand my needs and quickly followed up with a personalized and reasonable plan! Thank you!

I must say that I have never had such a positive experience as a customer of an auto insurance company. For the past ten years, I have been a customer of multiple auto insurance agencies, but this is truly the first time I have been impressed by the level of service. This particular location seems to be run by women, and they bring a unique feminine touch to the business. One of the most memorable gestures was when they sent me a heartfelt, handwritten card when I first became a customer. It was incredibly touching! They also provided me with the best insurance plan available. Everyone who works here is wonderful, but I’d like to give special thanks to Estrella. She has always been kind and helpful with any requests I've had. She assisted me in setting up my State Farm app account and ensured I received the best rate for my car. Estrella is always responsive and truly dedicated to her work. I can confidently say that I would never consider switching to another auto insurance company unless this team decided to stop working.

I had an excellent experience working with Estrella for my car insurance needs. She was knowledgeable, patient, and went above and beyond to ensure I understood all my options. Estrella made the entire process smooth and stress-free, answering all my questions with professionalism and care. Her friendly attitude and attention to detail truly stood out. I highly recommend working with her—she’s a true asset to her team!