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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Gonzalez

March 2, 2026

5  out of  5
rating by Elizabeth Gonzalez
"Rocio was very friendly and helpful! She was very patient and answered all my questions that I had! I am not that knowledgeable about insurance so she was able to break down every policy and coverage and I was able to pay a great price. Thank you so much Rocio I appreciate your service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alejandra Palomera’s Team. "
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Daisy Cano

February 27, 2026

5  out of  5
rating by Daisy Cano
"Alejandra helped me get set up with life insurance and made the entire process seamless. As a business owner I had a large need and a lot of questions. She’s incredibly kind, patient, and professional. I feel so much better knowing I have the right coverage in place. Her team is also very friendly and welcoming. Highly recommend❤️"
We responded:
"Thank you for your kind review of State Farm Agent Alejandra Palomera’s Team. We appreciate it!"
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Jackie Thomas

February 27, 2026

5  out of  5
rating by Jackie Thomas
"Joselin is a great asset to State Farm!! She was able to get a home insurance and car bundle saving me a great deal of money!! I’m so glad there is an office not too far away that, if needed, I can go and chat face.-to-face."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Joselin was able to assist you with bundling your home and car insurance to save you money—she truly is an incredible asset to our team! It’s also great to know you value having an office nearby where you can connect with us face-to-face. We’re always here to help and appreciate you trusting us with your insurance needs. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for being part of the State Farm family!"
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Henry Saldivar

February 26, 2026

5  out of  5
rating by Henry Saldivar
"Gracias: Rosio Hernandes: por ayudarme con mi aseguransa para mis carron por darme El mejor pecion meda mucho gusto en la forma ke me has tratado ciempre muy paciente amable responsable respondiendo mis preguntas.. yo la recomiendo ya ke ablar muy Bien los dos idiomas ingles y spaniel.. contacten a Rosio Hernandes cienpre esta ala despocision para atenderte.. con la mejor actitu como responsable le es con su trabajo.. hay confiansa en Ella para cual que pregunta sobre aseguransas"
We responded:
"Thank you so much for the 5-stars, Henry! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ashleigh Miller

February 20, 2026

5  out of  5
rating by Ashleigh Miller
"Arleth was amazing, highly recommend this agency!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alejandra Palomera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Margarita Osornio

February 19, 2026

5  out of  5
rating by Margarita Osornio
"Great customer service. Responded fast and looks to works what’s the best"
We responded:
"Thank you for your five star review! "
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Jose Vaquiz

February 17, 2026

5  out of  5
rating by Jose Vaquiz
"Muy excelente servicio y muy buena comunicación. Saludos y bendiciones"
We responded:
"Thank you so much for the 5-star rating, Jose! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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natasha peredo

February 13, 2026

5  out of  5
rating by natasha peredo
"My experience with Arleth was very positive. She was kind, patient, and easy to talk to on the phone. She listened carefully to my questions and made sure I understood everything before ending the call. She did not rush me and took the time to explain things clearly. I felt respected and supported the whole time. Arleth showed great customer service and made the experience simple and stress-free."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Melissa Perez

February 13, 2026

5  out of  5
rating by Melissa Perez
"I was so pleased with the service, everyone single agent is very welcoming and helpful. Love how they explained in-depth anything that I don’t get I truly recommend everyone there for help"
We responded:
"We always love getting the positive feed back especially after a busy day! your review. We understand life gets busy and I am so happy that Estrella was able to accommodate to make sure your insurance was taken care of! we are always a call, txt and email away! :) "
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Bryan Flores

February 12, 2026

5  out of  5
rating by Bryan Flores
"Friendly office I recommend!"
We responded:
"Bryan, thank you for your wonderful review of State Farm Agent Alejandra Palomera’s Team! Bryan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alejandra Palomera’s Team! "
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jose torres

February 11, 2026

5  out of  5
rating by jose torres
"Crystal 10+++ siempre es buena ayuda !"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alejandra Palomera’s Team. "
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Jose

February 6, 2026

5  out of  5
rating by Jose
"I had the pleasure working with Estrella. Great customer service and very knowledgeable. I recommend this office!"
We responded:
"Thank you for taking the time to leave such a kind review! We’re so glad to hear that Estrella’s knowledge and customer service made a positive impression. Your recommendation is greatly appreciated. Please let us know if there’s anything else we can assist you with in the future!"
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Ma cecilia Ortiz

February 4, 2026

5  out of  5
rating by Ma cecilia Ortiz
"Necesitaba Aseguranza y Fabiola me alludo a conseguirlas fue muy amable muy profesional, están al pendiente de todo y me gusto mucho este lugar, aquí estates por muchos muchos años"
We responded:
"Thank you for the 5-star review, Ma! Here on State Farm Agent Alejandra Palomera’s Team, we are proud to serve our community and appreciate your recognition. "
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Sabine Sierra

February 3, 2026

5  out of  5
rating by Sabine Sierra
"It was easy to get a quote online and then follow up over the phone. I spoke with Estrella, she was kind, and very helpful. We had a great conversation and she helped me get a great price on auto insurance. Highly recommend."
We responded:
"Thank you so much for the 5-stars, Sabine! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alejandra Palomera’s Team anytime."
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Patsy Smith

January 28, 2026

5  out of  5
rating by Patsy Smith
"Hello, I am looking forward to starting my Insurance and Life Insurance policies with Rep Rocio, she was awesome and answered all my complicated questions with such a wonderful and caring spirit. Thank you again for your outstanding customer service!!!"
We responded:
"Thank you for taking the time to share your experience with us! "
Profile photo of biviana delgado

biviana delgado

January 20, 2026

5  out of  5
rating by biviana delgado
"Muy buena. Abla español muy perfecto explica todo muy bien y muy amable"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. biviana, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alejandra Palomera’s Team—we are always here to help! "
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zeyad meshaal

January 20, 2026

5  out of  5
rating by zeyad meshaal
"She’s very friendly and she’ll do the best in her ability to help anybody to get a better rate of insurance. God bless you and thank you."
We responded:
"Thank you so much for the 5-stars, zeyad! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Daelynn Resendiz

Daelynn Resendiz

January 15, 2026

5  out of  5
rating by Daelynn Resendiz
"I had a great experience looking to change insurance plans due to high pricing and getting an affordable quote from State Farm. I was helped by Arleth, the most patient and helpful agent! She walked me through the process entirely and answered all my questions with professionalism. She was also flexible with my schedule and helped me find the plan that works best for me. I highly recommend!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Alejandra Palomera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Victoria Negrete

January 9, 2026

5  out of  5
rating by Victoria Negrete
"Great customer service!"
We responded:
"Hi Victoria! Thank you so much for your review. We are happy to hear that you received Great Customer Service from our team."
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T Cain

January 7, 2026

1  out of  5
rating by T Cain
"Never available- dealing with a call center - - need to make multiple calls Missed documents - lack of proper and on time communication with mortgage company"
We responded:
"Hi, we’re very sorry for the frustration you’ve experienced and appreciate you bringing this to our attention. Our office was closed for the holidays, but we have been back in the office since Monday. We also apologize for any back-and-forth communication you may have encountered with the corporate office. I would be happy to personally assist with your account to ensure everything is handled promptly and correctly. Please feel free to reach out to us directly so we can make this right."
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Rush Rhiney

December 15, 2025

5  out of  5
rating by Rush Rhiney
"Arleth was extremely professional, knowledgeable, and responsive throughout the process. She took the time to explain everything clearly and made the experience smooth and stress free. I truly appreciate her attention to detail and commitment to excellent service. Highly recommend!"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that Arleth provided you with a professional, knowledgeable, and attentive service. Making the process smooth and stress-free is our top priority, and it's wonderful to know that Arleth's dedication made a difference for you. We truly appreciate your recommendation and look forward to assisting you again with your vehicle insurance needs!"
Profile photo of Natasha Peredo

Natasha Peredo

November 27, 2025

5  out of  5
rating by Natasha Peredo
"Spoke to Arleth she was very helpful and helped me through everything step by step 10/10 customer service!"
We responded:
"Thank you so much, Natasha, for your fantastic review! We're thrilled to hear that Arleth provided you with helpful, step- by-step assistance and delivered a 10/10 customer service experience. your kind words mean a lot to us, and we're always here to support you whenever you need. Thank you again for choosing us!"
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Christopher Gomez

November 26, 2025

5  out of  5
rating by Christopher Gomez
"Very great customer service , was attended by lluvia Herrera thank you !!"
We responded:
"Thank you, Christopher, for your kind words! We're glad to hear that Lluvia Herrera provided you with excellent customer service. We appreciate your feedback and look forward to assisting you again in the future!"
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Emily Alvarado

November 26, 2025

5  out of  5
rating by Emily Alvarado
"Lluvia was amazing help! Supper good energy definitely recommend going with her moving forward!"
We responded:
"Thank you so much, Emily! We're glad to hear that Lluvia's positive energy and assistance made a great impression. It's wonderful to know you found our pricing reasonable as well. We appreciate your recommendation and look forward to supporting you with your health insurance needs in the future!"
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Vivi Mosqueda

November 26, 2025

5  out of  5
rating by Vivi Mosqueda
"@LluviaHerrera :) super sweet and helpful 5⭐️⭐️⭐️"
We responded:
"Thank you so much, Vivi! We're happy to hear that Lluvia was sweet and helpful during your experience. We appreciate your 5-star rating and look forward to assisting you again!"