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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of pranav siddartha

pranav siddartha

November 28, 2024

5  out of  5
rating by pranav siddartha
""I recently got insurance from State Farm, and Kaya made the process so easy and stress-free. She was professional, patient, and thorough in explaining all my options. Her exceptional service truly stood out. Highly recommend working with Kaya!""
We responded:
"Thank you so much Pranav!!! Kaya does rocks !! "
Profile photo of Darryl DomIno

Darryl DomIno

November 28, 2024

5  out of  5
rating by Darryl DomIno
"Even though I was only going to be in Texas for another week or two, Alejandra spent the time and effort to make sure I had the right policy (even though she probably won't get credit for it)! But that's what I've come to expect from State Farm! I do PDR repair on HAIL damaged vehicles (all over this country)... my first question to our mutual customers is often: "who is your insurance"? (there's a reason I'm a State Farm CUSTOMER too)!!"
We responded:
"Thank you so much Darryl!! We are always happy to help! "
Profile photo of Edith Hernandez

Edith Hernandez

November 28, 2024

5  out of  5
rating by Edith Hernandez
"it was amazing service. Laura, who attended me and my family was great. She was sweet and helpful. Laura answered every question and also let me know some great deals and discounts for my family. Overall great experience!"
We responded:
"Thank you so much Edith! We love Laura she is awesome ! "
Profile photo of Brenda Saldana

Brenda Saldana

November 27, 2024

5  out of  5
rating by Brenda Saldana
"Faviola with State Farm provided excellent customer service and helped us every step of the way throughout the whole process. We saved a ton on car, home & flood insurance. Thank you so much!"
We responded:
"Thank you Brenda! We appreciate this review so much!! "
Profile photo of Sheila Wilhelm

Sheila Wilhelm

November 22, 2024

5  out of  5
rating by Sheila Wilhelm
"Faviola was very patient with me trying to figure out the most affordable way to go. She was also very helpful and checked in by phone to let us know our documents and devices were on the way. Very personable experience."
Profile photo of Jovial Carreiras

Jovial Carreiras

November 22, 2024

5  out of  5
rating by Jovial Carreiras
"Un gran servicio muy atentos todos en la oficina siempre tratan de ayudar y de q el cliente quede contento en especial Faviola q nos atendió y nos ayudó muchisimo"
Profile photo of Charishma Digala

Charishma Digala

November 21, 2024

5  out of  5
rating by Charishma Digala
"Kaya is the best! Give her a raise!"
We responded:
"Thank you Charishma!! She sure is 🤩"
Profile photo of Claudia Rodriguez

Claudia Rodriguez

November 20, 2024

5  out of  5
rating by Claudia Rodriguez
"She is awesome always helping get the best quotes and she is really nice and friendly"
We responded:
"Thank you Claudia! So sweet! "
Profile photo of Randy Williams

Randy Williams

November 14, 2024

5  out of  5
rating by Randy Williams
"Statefarm is a good company it help me out a lot thanks"
We responded:
"Thank you Randy! We appreciate you! "
Profile photo of Ivan Vazquez

Ivan Vazquez

November 13, 2024

5  out of  5
rating by Ivan Vazquez
"Always my go-to people for any needs I have"
We responded:
"Thank you Ivan! We appreciate your review! "
Profile photo of Gabriel Chavez

Gabriel Chavez

November 12, 2024

5  out of  5
rating by Gabriel Chavez
"Great place and great customer service. Never hace issue with staff."
We responded:
"Thank you so much Gabriel! "
Profile photo of ARTEMIO MALAGON

ARTEMIO MALAGON

November 7, 2024

5  out of  5
rating by ARTEMIO MALAGON
"Faviola muchas gracias"
We responded:
"Thank you so much we appreciate your review! "
Profile photo of Ken Bracey

Ken Bracey

November 7, 2024

5  out of  5
rating by Ken Bracey
"I have been a State Farm customer for decades. Of course, I have had different agents over the years. Kaya is an excellent replacement for Diana!! Over and over again she has been excellent in taking care of my needs!!! Are you looking for an Insurance agent that listens to you? Are you looking for an agent that knows the rules and regulations? Do you want an agent that is always there when you need them? You need Alejandra Palomera State Farm agency then!!!"
We responded:
"Ken, your review means so much. It is an honor to service your account. We are always just one call, txt or email away. Thank you for continuing to trust our office to take care of your car insurance and home insurance."
Profile photo of Zachary Baker

Zachary Baker

October 29, 2024

5  out of  5
rating by Zachary Baker
"Easy experience. Got switched over from Bristol West and saved nearly $150/month from what I was paying. My old agent swore up and down that I had the best available rate and with a total of about 30 minutes of my time Kaya got me setup with new insurance."
We responded:
"So happy to hear you got a great deal! Thank you for your review! "
Profile photo of Mary Nguyen

Mary Nguyen

October 22, 2024

5  out of  5
rating by Mary Nguyen
"Estrella was referred to me and she was absolutely fantastic! She got me a very good quote and the process was informative and super easy! I would referred her to anyone in a heartbeat! Thank you again Estrella!!"
We responded:
"Thank you so much Mary we appreciate your review!! 🤩"
Profile photo of Joseph Torres

Joseph Torres

October 21, 2024

5  out of  5
rating by Joseph Torres
"Love that they always try to find discounts/ benefits for me. Working with my agent Estrella been nothing but a smooth process and great understanding."
We responded:
"Hi Joseph, I am really glad our agency was able to help you save money and find all the possible discount on your auto insurance. Thank you for the five star review!"
Profile photo of Eduardo Correa

Eduardo Correa

October 18, 2024

5  out of  5
rating by Eduardo Correa
"Fabiola is a great insurance agent, always helping and caring for her clients, I really recommend her to get your car insurance needs, all the people in this office are always with great attitude and willing to help! Thanks a lot!"
We responded:
"Thank you so much Eduardo we appreciate your review!! "
Profile photo of Isaiah Boi

Isaiah Boi

October 7, 2024

5  out of  5
rating by Isaiah Boi
"I am a first time car buyer and usually the insurance will give young buyers crazy prices but these guys gave me a pretty good price for my f250 and my age so I am really happy with them, and Kaya, she’s the goat. Really nice, friendly, and helpful to me."
We responded:
"Thank you Isaiah for this review we appreciate it so much!! "
Profile photo of Petamos A

Petamos A

September 29, 2024

5  out of  5
rating by Petamos A
"Alejandra's team is exceptional - they truly care about their clients and are always quick to respond. Special thanks to Joselin, who not only got me insured on day one but also helped me navigate updating it as well with genuine kindness and patience. Her efficiency and helpfulness stood out. The excellent service I've received makes me a happy, long-term client!"
We responded:
"Thank you much for your review! We appreciate all your kind words 😊"
Profile photo of rachana kandel

rachana kandel

September 26, 2024

5  out of  5
rating by rachana kandel
"Estrella did an awesome job when I first called her to get a quote for my home insurance. He went above and beyond to answer my questions and provided me with the best rate. Thank you Estrella!"
We responded:
"Thank you so much for your review! "
Profile photo of GREGORIO LAGUNA

GREGORIO LAGUNA

September 23, 2024

5  out of  5
rating by GREGORIO LAGUNA
"Muy amigable y me gusta como explica todo muy bien"
We responded:
"Muchas gracias Gregorio! "
Profile photo of Giovan Garcia

Giovan Garcia

September 20, 2024

5  out of  5
rating by Giovan Garcia
"Nothing but positives for Rocio, she took the time on a Saturday to assist me with getting insurance for my brand new truck. She was very helpful and a wonderful individual to talk to. As well gave me insight on what each option did and much more. Would recommend to anybody who’s looking for insurance."
We responded:
"Thank you Giovan !!👍🏼🙌🏻"
Profile photo of Cecilia

Cecilia

September 19, 2024

5  out of  5
rating by Cecilia
"Joselin es muy amable y da un buen servicio!"
We responded:
"Thank you Cecilia! 🙌🏻"
Profile photo of Jaime Jaimes

Jaime Jaimes

September 19, 2024

5  out of  5
rating by Jaime Jaimes
"Working with Faviola has been a great, she was able to help with my needs as quickly as possible and follows up accordingly when ever I need assistance. Great team to work with!"
We responded:
"Thank you 😊"
Profile photo of samuel Ezeife

samuel Ezeife

September 16, 2024

4  out of  5
rating by samuel Ezeife
"State Farm insurance company is great with their cheap auto insurance prices, car movement monitoring. I hail them."
We responded:
"Thank you for the five start review"