Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
Would you like to create a personalized quote?
Alejandra Palomera
Office Hours
Address
Hurst, TX 76053-4632
At the corner of Melbourne Rd and Cheryl Ave.
Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
-
Phone
(817) 274-1324
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
Office Info
Office Info
Office Hours
-
Phone
(817) 274-1324
Languages
Simple Insights®
How to create a home inventory
How to create a home inventory
A home inventory can be a way to help make home or renters insurance coverage decisions & expedite the insurance claims process after theft, damage or loss.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
What is a health savings account?
What is a health savings account?
Health Savings Accounts (HSAs) may help pay for out-of-pocket and qualified medical expenses. Here are six benefits to help you make the most of your HSA.
Social Media
Viewing team member 1 of 9
Estrella Herrera
License #2855333
Hello, my name is Estrella, I joined Alejandra’s amazing State Farm team a few years ago. My responsibility is overseeing and managing the business operations, ensuring that our customers receive the highest level of service and protection for their insurance needs. I have strong passion for helping people, my goal is to ensure that each individual is accurately protected across all aspects of their insurance coverage.
With a comprehensive understanding of the complexities of risk management, at our State Farm Agency I focus in auto insurance, home insurance, life insurance, and business insurance. I am committed to educating and guiding customers through the process, ensuring that they have a thorough understanding of their options and making informed decisions that suit their unique needs.
Viewing team member 2 of 9
Rocio Gonzalez
Auto Insurance Representative
License #2603651
I have recently joined the State Farm Agency but I do have experience in the insurance field for almost 9 years now. I am happily married for 16 years now with my husband and partner in crime, Eric. Together we have 5 beautiful children that drive us both crazy, their ages are 18, 17, 13,11 and 7. We are what you would describe as a soccer family. Both my husband and I, along with 3 of my children all play soccer. I am practically running around to get everyone to their games and practices, but wouldn’t have it any other way. I love to work in the insurance industry mostly because I fell in love with it as soon as I started working in the field. I love helping out customers with all their needs and love to have interaction with them. I came to the State Farm Agency when I met Mrs. Ale Palomera at one of my soccer games. She spoke so highly of her agency I had to look into it, I soon discovered I did not have the same feeling she did for my old job. After a lot of consideration I am finally here and ready to assist you in any of your insurance needs. We are located in Hurst TX. Area, outside the North East mall , right next to the subway. Give us a call or feel free to come visit us in person, I am here to help with any Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and business or commercial quotes. I will be honored to have assist you with your insurance needs I am looking forward to having a great relationship with you in the future
Viewing team member 3 of 9
Joselin Martinez
License #2933216
Hi, I am Joselin, the Customer Relations Agent here at the Alejandra Palomera State Farm Insurance Agency. My purpose here is to take the time to listen and comprehend our customers unique needs, I ensured that our team is helping them with what they value most. My dedication is to ensure customer satisfaction and ability to consistently deliver personalized reviews. My primary focus is to double-check for any possible discounts or gaps in coverage across all aspects, including auto policies, home insurance, rental property insurance, business insurance, and life insurance.
Outside the office I like to maintain an active, fulfilling and healthy lifestyle. I spend time after work at the gym so that I can start fit and Energized. I also am a travel enthusiast and love exploring new destinations. My favorite destinations have been anywhere I can spend time outdoor hiking, camping or simply enjoying nature. I am also working towards my Bachelor's degree in Business management and Human Resources.
For all our customers and future customers I cant wait to work with you soon!
Viewing team member 4 of 9
Faviola Espinoza
License #2962291
Hi my name is Faviola, I have recently joined Ale Palomera. We are a family of 5 my husband and I have three children one boy and two girls, plus a fur baby. we are full-time soccer parents since all three of our kids play academy soccer. We love seeing our kids giving it their all in the field. I had worked in the service industry for the last 10 years, I am looking forward to continue learning and continue to provide great service to all of our State Farm customers.
Viewing team member 5 of 9
Crystal Gonzalez
Receptionist
License #3271717
Crystal is the welcoming face and caring heart of our office. As our Lead Account Manager, she is dedicated to providing exceptional service to every customer, ensuring that each question is answered thoroughly and every concern is addressed. With her warm and friendly approach, Crystal makes every customer feel valued and supported.
Crystal expertly handles a wide range of responsibilities, including claims questions, business policy management, and coverage inquiries. She is also the person you can rely on when you need help with your claim, making the process as smooth and easy as possible for you. Additionally, she conducts annual reviews with our customers to ensure they have the right coverage for their evolving needs. Her commitment to excellence and attention to detail mean our customers can always count on her for clear guidance and dependable support.
Crystal’s unwavering dedication to customer satisfaction sets her apart—she simply won’t rest until every customer receives the information they need.
Beyond her professional role, Crystal finds joy in the art of reading and cherishes moments spent with her family, fostering a bond that inspires her every day. We’re proud to have her on our team!
Viewing team member 6 of 9
Kaya Vass
Customer Relations Representative
License #3156058
Viewing team member 7 of 9
Arleth Resendiz
License #3373876
We are excited to welcome Arleth to our team as our new Customer Outreach Specialist. With a natural talent for building connections and a passion for helping others, Arleth is dedicated to reaching out to potential and existing customers to ensure they are informed about our latest services and offerings.
She brings a friendly, approachable attitude to every conversation, making sure each customer feels valued and supported. Whether introducing the appropriate coverage, answering questions, or following up on inquiries, Arleth is committed to providing helpful information and a positive experience at every touchpoint.
Arleth’s excellent communication skills, attention to detail, and commitment to customer satisfaction make her a wonderful addition to our team. We look forward to the energy and enthusiasm she brings to our ongoing customer relationships.
Viewing team member 8 of 9
Esmeralda Ramirez
Esmeralda brings a wealth of enthusiasm and dedication to her role as Account Manager at our Agency. With a strong background in customer relations and a passion for delivering exceptional service, Esmeralda is committed to building appropriate recommendations to our customers based on each individual insurance needs.
She takes pride in understanding each customers unique needs, ensuring that their accounts are managed with the utmost care and attention to detail. Esmeralda excels at navigating complex situations, providing clear guidance, and offering proactive advise that make a real difference for our customer.
Known for her excellent communication skills and approachable manner, Esmeralda is always ready to answer questions, resolve concerns, and help customer reach their goals. Her professionalism and customer-first approach make her a valuable addition to our team, and we are excited to have her leading the way for our customers’ success.
Viewing team member 9 of 9
Lluvia Herrera
Lluvia is the welcoming face and organizational backbone of our office. As our Receptionist and Customer Onboarding Specialist, she ensures that every guest feels valued from the moment they walk in or call. Her expertise goes beyond greeting visitors; she plays a vital role in streamlining the on boarding process for new customers, making sure their transition is smooth, and their needs are promptly met.
Always ready to lend a hand during busy times, Lluvia efficiently handles fast transactions—sending insurance cards, updating accounts, and assisting with insurance payments. Her attention to detail and dedication to customer satisfaction help keep our office running seamlessly and our customers happy.
With Lluvia at the front desk, you can be confident that your needs will be met with professionalism, efficiency, and a friendly smile.
Hurst, TX Full Time
Hurst, TX Full Time
Hurst, TX Full Time